Boca Raton, Florida — May 5 , 2013 — MAD-Marketing announced today that the Pueblo Convention Center, south of Denver, Colorado, has joined selected properties managed by Global Spectrum to expedite the lead response process for meetings and weddings using the industry’s first “Instant Response Solution” for their e-RFP booking process.
“Today everyone is online. They want and expect immediate answers. We implemented the Event and Wedding QuickQuote Solutions on our site to better serve the meeting and wedding planning community,” said Brian Hoffman, General Manager for the Pueblo Convention Center. “This will enhance rather than replace the personal relationship between our experienced sales team, led by Jeanne Santillanez, and our customers. However, providing an instant tentative proposal within seconds is just one more example of our effort to exceed our customers’ expectations.”
“The Internet is an environment of instant information and answers,” stated Madeline Daryadel, President of QuickQuote Solutions. “Researching the right destination for weddings or meetings occurs 365-24/7, sometimes during the busiest working hours and sometimes when offices are closed. We saw a need, and designed a suite of software solutions to address the needs of online users and the hospitality industry simultaneously. The multiple benefits for the venue include: a customized e-request platform, an immediate reply in a tentative proposal format, pre-qualified leads, a reduction in follow-up time and a shortened booking cycle. And the customer gets the information they are seeking when they want it which leads to both greater interest and trust in the venue responding to their inquiry.”
Pueblo Convention Center
The Pueblo Convention Center managed by Global Spectrum, offers over 21,000 square feet of meeting space featuring a 16,200 square feet exhibit hall and ballroom, five meeting rooms and a 2,120 square foot pre-function lounge. The Center’s state-of-the-art equipment spans the full spectrum from an in-house system for telecommunication/data/image transmission to pipe, drapes and exhibit tables. Located in the heart of historic downtown Pueblo, the center borders the Historic Arkansas RiverWalk, the Historic Union Avenue District and the Whitewater Kayak Park.
Established in the late 1990s, MAD-Marketing, aka MADSearch, has been a dedicated partner to the hospitality community. It collaborated with Cendyn in 2005 to provide marketing and innovative software platforms.
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